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Part 4: Stakeholder Plan

For the project selected in Unit I, create an abbreviated stakeholder management plan. Your plan should follow the process for planning stakeholder management, as referred to in Table 4.1 in the textbook.

The deliverable for this element of the project is a table that you may create in Word or Excel. The table should include at minimum 10 project stakeholders using the following headings:


Communication Needs



Further, each stakeholder is labeled in the table using the

PMBOK® Guide







Finally, include a column for Strategies to succinctly list your planned approach to the management of each stakeholder.

Figure 4.1 illustrates the process flow for stakeholder management planning.
Figure 4.1 Stakeholder Management Planning Process Flow
Automated car wash with multiple self-serve vacuum stations
Student’s name
Instructor’s name
Institutional affiliation
Automated car wash with multiple self-serve vacuum stations
Automated car wash is simple but sophisticated business to start. The first step is to be
able to ascertain the stakeholders, analyze them as well as rank them according to their priority.
Stake holders are very important in a business and in this case they will be able to help in
decision making to help in commencement of the project. Being able to identify the important
stakeholders as well as putting all the attention on them will definitely have great benefit to the
The next thing is identifying and categorizing stakeholders in policy level or
implementation level. The implementation of either the two is very important for stating a
business. According to Derakhshan, Turner, & Mancini, (2019). The implementation ranges
from formulation of the project policies to influencing the projects outcome to people who can
be impacted by the outcome of the entire project. The most common stakeholders include,
suppliers, customers, employees, mechanics, and local groups. The stakeholders are further
divided into two groups; internal and external stakeholders. External stakeholders are not part
and parcel of the project but have interests in the project. For example, the city council, the
community as well as the government figures. Internal stakeholders on the other hand are those
that affect the business/project directly. They include, employees, stakeholders, and contractors
among others (Gregory, et al., 2020).
After choosing the stakeholders, the project manager will be able to accumulate
knowledge on people. They should be able to know how and here the people are involved in the
project. They will include the influence, impact and interest that they have in the entire project.
After gathering the knowledge of the possible stakeholders their significance to the project will
be identified as well as placed in chart. Failure to collect this information will lead mistakes in
the future (Derakhshan, Turner, & Mancini, 2019). The information collected will be compiled
in the power interest grid model. It will be used in determining power and influence of each
In order to deal with the stakeholders, communication is imperative and this involves
taking complex issues and presenting them in a way that is easier to comprehend.
communication Audience
Responsibility Notes
Coming up
Departments in
with a business
the unit
cost estimation, benefit
analysis and return on
The document involves,
investments analysis.
Being able to come up with stakeholder management plan is vital and it will involve
conducting stakeholder analysis as well as identification which will be achieved with analysis
and in detail to make sure that there is no room for error (Gregory, et al., 2020). The project will
have a firm basis and a successful business model to maintain in the future provided the
stakeholders are appropriately classified and kept informed.
They must be included as early as feasible in detail presentations and first design
meetings, and their suggestions must be considered. Participants will be more receptive to
adjustments if they get the opportunity to learn about the project, have their opinion, hear what
others have to say, and understand about the project’s intricacies and constraints. Not all will get
precisely what they want, if at all; nevertheless, if they understand why a choice was reached and
feel as if they’re a part of decision making process, many will be more tolerant of what they do
Derakhshan, R., Turner, R., & Mancini, M. (2019). Project governance and stakeholders: a
literature review. International Journal of Project Management, 37(1), 98-116.
Gregory, A. J., Atkins, J. P., Midgley, G., & Hodgson, A. M. (2020). Stakeholder identification
and engagement in problem structuring interventions. European Journal of Operational
Research, 283(1), 321-340.

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