CWU Stakeholder Communication in the Health Information System Discussion

Instructions

For this assessment, you will analyze the stakeholders that Vila Health Independence Medical Center must recognize as it adjusts to, changes, upgrades and implements your recommendations to the EHR or HIM systems. You will want to refer to the recommendations you made in the first assessment as well as any feedback that you have received from your instructor.

For this deliverable, you will write a 3–5-page executive summary detailing your previous recommendations and how you timeline for them. Additionally, you will analyze how your recommendations impact considerations such as resource allocation, training, and workflow changes, as well as best practices for overcoming implementation barriers. Finally, you will complete the Stakeholder Matrix Template, and align critical success factors with the primary internal and external stakeholders. Include a value statement for each stakeholder (A value statement meets the needs and values of each key decision maker.

See example in the Stakeholder Matrix Template.)

Stakeholder Matrix Template [DOCX].

Vila Health: Value and Evidence-Based Recommendations

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Transcript

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Vila Health: Analysis of an EHR System

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Transcript

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Stakeholder Matrix Template

For this assessment, you will be evaluated on the following criteria:

Describe the relevant stakeholders related to an impact analysis.

Explain the process used to arrive at recommendations related to a health information management system.

Describe a timeline for implementing recommendations related to a health information management system.

Analyze the impact of recommendations on relevant stakeholders and an organization with relation to considerations such as patient outcomes, new training, resource allocation, and workflow changes.

Analyze best practices to overcome barriers in creating buy-in from stakeholders and implementation related to recommendations.

Develop value statements for relevant stakeholder groups related to critical success factors and recommendations related to a health information management system.

This criterion relates to the Stakeholder Matrix Template.

Communicate analysis of stakeholders and value of recommendations in a manner that is clear and concise.

Integrate relevant sources to support assertions, correctly formatting citations and references using current APA style.

Additional Requirements

Your analysis should meet the following requirements:

Written communication: Written communication is free of errors that detract from the overall message.

APA formatting: Resources and citations are formatted according to the current APA style and formatting standards.

Number of resources: 3–5 peer-reviewed resources from scholarly journal articles.

Length: 3–5 typed, double-spaced pages, excluding the title page and reference page. You do not need to write an abstract for this assessment. Include the Stakeholder Matrix Template as an Appendix.

Appendix: Include stakeholder chart and value statements as an appendix to your analysis.

Font and font size: Times New Roman, 12 point.

Analysis of an
Electronic Health
Record
VILA HEALTH INDEPENDENCE MEDICAL CENTER
Introduction

Vila Health Independence Medical Center has
an Electronic Health Record.

The framework avoids full compliance with
meaningful use guidelines.

This Presentation gives findings and
recommendations to the leadership at the
company.
Meaningful Use Guidelines

Electronic Health Records should:
➢
Ensure security and privacy,
➢
improve public health and
coordination.
➢
Engage patients and their significant
others
➢
Foster patient-centered care, and
➢
Improve the efficiency, safety, and
quality of care.
The Current State of Compliance at the
Organization

The current EHR receives complaints
regarding the lack of full compliance.

There are several health disparities
experienced at the institution.

The efficiency, safety, and quality of
medical delivery are high but reduced
coordination.

Medical providers have failed to
engage patients and significant others.
Current Health Information System

The EHR should:
❖
Improve the quality of care,
❖
Give complete, updated, and accurate data,
❖
Quick access to patient records, and
❖
Reduce medical errors.
Current Health Information System
(Continued)

The EHR:
 Captures
data late,
 Fails
to follow meaningful
use guidelines,
 Tracking
 Avoid
data,
sharing with third
parties.
Upgrades and
Improvements

The EHR should:

Be redesigned and configured to follow meaningful
use guidelines.

Allow medical caregivers and patients input,

Facilitate mobile and digital engagement,

Provide data liquidity, and

Reduce the cognitive workload.
Upgrades and Improvements
(Continued)

The EHR should:





Be configurable and modular,
Allow the assembly and
certification of various components,
Ensure the interoperability of
modules and ease of transfer of
data,
Promote coordination of care, and
Support care based on themes.
References

Cahill, S. R., Baker, K., Deutsch, M. B., Keatley, J., & Makadon, H. J. (2016).
Inclusion of sexual orientation and gender identity in stage 3 meaningful use
guidelines: a huge step forward for LGBT health. LGBT health, 3(2), 100-102.

Holmgren, A. J., Adler-Milstein, J., & McCullough, J. (2018). Are all certified
EHRs created equal? Assessing the relationship between EHR vendor and
hospital meaningful use performance. Journal of the American Medical
Informatics Association, 25(6), 654-660.

Saifee, D. H., Bardhan, I. R., Lahiri, A., & Zheng, Z. (2019). Adherence to
Clinical Guidelines, Electronic Health Record Use, and Online
Reviews. Journal of Management Information Systems, 36(4), 1071-1104.
Instructions
For this assessment, you will analyze the stakeholders that Vila Health
Independence Medical Center must recognize as it adjusts to, changes,
upgrades and implements your recommendations to the EHR or HIM systems.
You will want to refer to the recommendations you made in the first assessment
as well as any feedback that you have received from your instructor.
For this deliverable, you will write a 3–5-page executive summary detailing your
previous recommendations and how you timeline for them. Additionally, you will
analyze how your recommendations impact considerations such as resource
allocation, training, and workflow changes, as well as best practices for
overcoming implementation barriers. Finally, you will complete the Stakeholder
Matrix Template, and align critical success factors with the primary internal and
external stakeholders. Include a value statement for each stakeholder (A value
statement meets the needs and values of each key decision maker. See
example in the Stakeholder Matrix Template.)
•
Stakeholder Matrix Template [DOCX].
•
Vila Health: Value and Evidence-Based Recommendations | Transcript.
Vila Health: Analysis of an EHR System | Transcript.
•
Stakeholder Matrix Template
•
For this assessment, you will be evaluated on the following criteria:
•
•
•
•
•
•
•
Describe the relevant stakeholders related to an impact analysis.
Explain the process used to arrive at recommendations related to a health
information management system.
Describe a timeline for implementing recommendations related to a health
information management system.
Analyze the impact of recommendations on relevant stakeholders and an
organization with relation to considerations such as patient outcomes, new
training, resource allocation, and workflow changes.
Analyze best practices to overcome barriers in creating buy-in from
stakeholders and implementation related to recommendations.
Develop value statements for relevant stakeholder groups related to critical
success factors and recommendations related to a health information
management system.
• This criterion relates to the Stakeholder Matrix Template.
Communicate analysis of stakeholders and value of recommendations in a
manner that is clear and concise.
•
Integrate relevant sources to support assertions, correctly formatting
citations and references using current APA style.
Additional Requirements
Your analysis should meet the following requirements:
•
•
•
•
•
•
Written communication: Written communication is free of errors that detract
from the overall message.
APA formatting: Resources and citations are formatted according to the
current APA style and formatting standards.
Number of resources: 3–5 peer-reviewed resources from scholarly journal
articles.
Length: 3–5 typed, double-spaced pages, excluding the title page and
reference page. You do not need to write an abstract for this assessment.
Include the Stakeholder Matrix Template as an Appendix.
Appendix: Include stakeholder chart and value statements as an appendix to
your analysis.
Font and font size: Times New Roman, 12 point.
Stakeholder Communication in Health Information Systems
Scoring Guide
CRITERIA
NONPERFORMANCE
Describe the
relevant
stakeholders
related to an
impact analysis.
Explain the
process used to
arrive at
recommendations
related to a health
information
management
system.
BASIC
PROFICIENT
DISTINGUISHED
Does not
identify
stakeholders
within an
organization.
Identifies
stakeholders
within an
organization but
does not
describe the
stakeholders,
and may be
missing relevant
stakeholders, or
have identified
irrelevant
stakeholders for
an impact
analysis.
Describes the
relevant
stakeholders
related to an
impact analysis.
Describes the
relevant
stakeholders
related to an
impact analysis
and identifies
why specific
stakeholders
may be more
important than
others.
Does not
describe the
process used to
arrive at
recommendatio
ns related to a
health
information
management
system.
Describes
recommendatio
ns related to a
health
information
management
system, but fails
to fully explain
the process that
was used to
arrive at the
Explains the
process used to
arrive at
recommendations
related to a health
information
management
system.
Explains the
process used to
arrive at
recommendatio
ns related to a
health
information
management
system; also,
identifies areas
of unclear or
missing
information that
CRITERIA
NONPERFORMANCE
BASIC
PROFICIENT
recommendatio
ns.
DISTINGUISHED
could be used to
improve the
process in the
future.
Describe a
timeline for
implementing
recommendations
related to a health
information
management
system.
Does not
describe parts
of a timeline for
implementing
recommendatio
ns related to a
health
information
management
system.
Describes parts
of a timeline for
implementing
recommendatio
ns related to a
health
information
management
system, but does
not present a
comprehensive
implementation
timeline or the
timeline is
unclear.
Describes a
timeline for
implementing
recommendations
related to a health
information
management
system.
Describes a
timeline for
implementing
recommendatio
ns related to a
health
information
management
system and
acknowledges
challenges with
regards to
logistics,
resources, or
training related
to
implementation.
Analyze the
impact of
recommendations
on relevant
stakeholders and
an organization
with relation to
considerations,
such as patient
outcomes, new
training, resource
allocation, and
workflow
changes.
Does not
explain the
impact of
recommendatio
ns with relation
to
considerations,
such as patient
outcomes, new
training,
resource
allocation, and
workflow
changes.
Explains the
impact of
recommendatio
ns with relation
to
considerations,
such as patient
outcomes, new
training,
resource
allocation, and
workflow
changes, but
fails to relate the
impact of
Analyzes the
impact and value
of
recommendations
on relevant
stakeholders and
an organization
with relation to
considerations,
such as patient
outcomes, new
training, resource
allocation, and
workflow
changes.
Analyzes the
impact and
value of
recommendatio
ns on relevant
stakeholders
and an
organization
with relation to
considerations,
such as patient
outcomes, new
training,
resource
allocation, and
CRITERIA
NONPERFORMANCE
BASIC
PROFICIENT
recommendatio
ns to relevant
stakeholders
and an
organization.
DISTINGUISHED
workflow
changes; also,
impartially
considers
contrary data
and opposing
viewpoints.
Analyze best
practices to
overcome barriers
in creating buy-in
from stakeholders
and
implementation
related to
recommendations
.
Does not
explain best
practices for
overcoming
implementation
barriers.
Explains best
practices for
overcoming
implementation
barriers, but fails
to relate these
best practices to
creating buy-in
from
stakeholders.
Analyzes best
practices to
overcome barriers
in creating buy-in
from stakeholders
and
implementation
related to
recommendations
.
Analyzes best
practices to
overcome
barriers in
creating buy-in
from
stakeholders
and
implementation
related to
recommendatio
ns.
Develop value
statements for
relevant
stakeholder
groups related to
critical success
factors and
recommendations
related to a health
information
management
system.
Identifies the
values of
relevant
stakeholder
groups
regrading
recommendatio
n about a health
information
management
system.
Identifies the
values of
relevant
stakeholder
groups regrading
recommendatio
n about a health
information
management
system, but fails
to fully develop
value
statements or
relate
statements to
critical success
factors.
Develops value
statements for
relevant
stakeholder
groups related to
critical success
factors and
recommendations
regarding a health
information
management
system.
Develops value
statements for
relevant
stakeholder
groups related
to critical
success factors
and
recommendatio
ns regarding a
health
information
management
system, and
proposes criteria
to evaluate the
degree to which
CRITERIA
NONPERFORMANCE
BASIC
PROFICIENT
DISTINGUISHED
value for the
stakeholders
was delivered.
Communicate
analysis of
stakeholders and
value of
recommendations
in a manner that
is clear and
concise.
Does not
communicate
analysis of
stakeholders.
Communicates
analysis of
stakeholders,
but the value of
recommendatio
ns may be
unclear. There
are mechanical
writing errors
that reduce the
effectiveness of
communication.
Communicates
analysis of
stakeholders and
value of
recommendations
in a manner that
is clear and
concise.
Communicates
analysis and
recommendatio
ns of an
electronic health
records system
in a manner that
is clear and
concise; the
written content
is mechanically
accurate with
correct use of
grammar,
punctuation,
and spelling.
Integrate relevant
sources to support
assertions,
correctly
formatting
citations and
references using
current APA style.
Does not
integrate
relevant sources
to support
assertions; does
not correctly
format citations
and references
using current
APA style.
Sources lack
relevance or are
poorly
integrated, or
citations or
references are
incorrectly
formatted.
Integrates
relevant sources
to support
assertions,
correctly
formatting
citations and
references using
current APA style.
Integrates
relevant sources
to support
assertions,
correctly
formatting
citations and
references using
current APA
style, which are
free from all
errors.

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