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Managing Human
Resources
“No duty the Executive had to perform
was so trying as to put the right man
in the right place.”
THOMAS JEFFERSON
Third President of the United States
(1743–1846)
Managing Human Resources
|
1
OVERVIEW
• Review Last Class – Key Topics
• Define Human Resources Management
• Identification, Recruitment, and Retention Strategies
• Public Service Motivation
• Strategies to Build a Motivated Workforce
Managing Human Resources
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2
INTRODUCTION
What motivates you?
(Exercise 3.1)
Complete the sentences with the first words
that come to mind.
Managing Human Resources
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3
HR Management
• A Definition – Tactical & Strategic
“Leadership is all about people. It is not about
organizations. It is not about plans. It is not
about strategies. It is all about people–
motivating people to get the job done.
You have to be people-centered.”
COLIN POWELL
U.S. Army General;
Former Secretary of State
Managing Human Resources
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4
Recruitment
• External Strategies
• Internal Strategies
Managing Human Resources
|
5
Development
• Supervision
• Training
• Motivating
• Evaluating
Managing Human Resources
|
6
Managing Human Resources
|
7
Employee Assistance
• Prevention
• Intervention
• Counseling
Managing Human Resources
|
8
Culture
• Creating Affirmative Culture
• Team Work
Managing Human Resources
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9
IN-CLASS EXERCISE
Exercise in Counseling
(Exercise 3.4)
Create your own model counseling session script to present to
the class.
• Are the goals of performance appraisals being met?
• Are the objectives of employee counseling being fulfilled?
• Does your script follow the guidelines for effective employee
counseling?
Managing Human Resources
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10
WRAP-UP
Managing Human
Resources
• A Definition
• A Strategy for Recruitment – Retention
• A Strategy for Motivating
Preparation for next class: Read Chapter 4
Managing Human Resources
|
11
Organizational Theory
And Management
“When in charge, ponder; when in trouble,
delegate; when in doubt, mumble.”
JAMES H. BOREN
Author; Founder of the International Association
of Professional Bureaucrats, 1970
Organizational Theory and Management
|
1
OVERVIEW
• Review Last Class – Key Topics
• Key Terms – Organization Theory
• Historical Perspective of Organization Theory
• Public Administration – Major Contributors
Organizational Theory and Management
|
2
INTRODUCTION
X-Y Theory Questionnaire
(Exercise 2.2)
Score the statements on a scale of 0 to 5.
• Is your current work situation X or Y ?
Organizational Theory and Management
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3
Organizational Theory and Management
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4
EVOLUTION OF ORG THEORY
Classical
Era
Neo-Classical
Era
Humanizing
Theory
• Taylor
• Simon
• Parker-Follett
• Weber
• Merton
• Maslow
• Gullick & Urwick • Waldo
• Fayol
• McGregor
• Selznick
• Barnard
Organizational Theory and Management
|
5
The Contemporary Theories
• Structural
• Systems
• Quality
• Economic
• Culture
• NPR
Organizational Theory and Management
|
6
IN-CLASS EXERCISE
Managerial Priorities
(Exercise 2.1)
Rate the most important managerial qualities.
• Discuss your results with the person next to you.
Organizational Theory and Management
|
7
WRAP-UP
Organizational Theory
and Management
• The Evolution of Organizational Theory
• Major Contributors
Preparation for next class: Read Chapter 3
Organizational Theory and Management
|
8
Public Administration:
An Indispensable
Part of Society
“The care of human life and happiness…
is the first and only legitimate object
of good government.”
THOMAS JEFFERSON
Third President of the United States
(1743–1846)
Public Administration: An Indispensable Part of Society
|
1
OVERVIEW
• Introductions
• Syllabus Review
• Public Administration – History
• Essential Characteristics
• Truths and Myths
Public Administration: An Indispensable Part of Society
|
2
INTRODUCTION
Who are public servants?
Identify three people who you think serve the public, including
their professions and how they serve the public.
• What do all these people have in common? What is their
common interest/goal?
• How does government serve and affect its citizens on a
daily basis through these professions?
Public Administration: An Indispensable Part of Society
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3
Government from an Organizational Perspective
• Federal
• State
• Municipal
Public Administration: An Indispensable Part of Society
|
4
Government from a Financial Perspective
• Sources
Public Administration: An Indispensable Part of Society
|
5
Government from a Financial Perspective
• Uses
Public Administration: An Indispensable Part of Society
|
6
Public Administration: An Indispensable Part of Society
|
7
Government Services and Accountability
• Nonprofit
• Private
• Role of the Public Administrator
• Truths and Myths of Bureaucracies
Public Administration: An Indispensable Part of Society
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8
IN-CLASS EXERCISE
Harness the Power of Public Service
(Exercise 1.3)
President Bill Clinton addresses Rutgers University students
regarding the value of public service and civic engagement.
Harness the Power of Public Service – September 29, 2009
• What key messages would you deliver concerning the
importance of public service?
Public Administration: An Indispensable Part of Society
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9
WRAP-UP
Public Administration:
An Indispensible Part of Society
• What is Public Administration?
• What are the Essential Characteristics of Government?
• What are the Truths and Myths?
Preparation for next class: Read Chapter 2
Public Administration: An Indispensable Part of Society
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10
‫المملكة العربية السعودية‬
‫وزارة التعليم‬
‫الجامعة السعودية اإللكترونية‬
Kingdom of Saudi Arabia
Ministry of Education
Saudi Electronic University
College of Administrative and Financial Sciences
Assignment 324
Public Management (MGT 324)
Due Date: 21/07/2022 @ 23:59
Course Name: Public Management
Student’s Name:
Course Code: MGT324
Student’s ID Number:
Semester: Summer Semester
CRN:
Academic Year:2021-22-2nd
For Instructor’s Use only
Instructor’s Name:
Students’ Grade: /15
Level of Marks: High/Middle/Low
General Instructions – PLEASE READ THEM CAREFULLY
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The Assignment must be submitted on Blackboard (WORD format only) via allocated
folder.
Assignments submitted through email will not be accepted.
Students are advised to make their work clear and well presented, marks may be reduced
for poor presentation. This includes filling your information on the cover page.
Students must mention question number clearly in their answer.
Late submission will NOT be accepted.
Avoid plagiarism, the work should be in your own words, copying from students or other
resources without proper referencing will result in ZERO marks. No exceptions.
All answered must be typed using Times New Roman (size 12, double-spaced) font. No
pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.
Learning Outcomes:
1. Define the fundamental theories of public sector management.
2. Describe the simple and complex issues pertaining to public management
Assignment Question(s): This Assignment is a report-based assignment. Use the
following headings to complete the Assignment.
References are very much important.
1. Introduction: (Read Chapter 1) (5 Marks)
The introduction part must highlight / answer the follow points.
a. Concept of Public Administration. (1 Mark)
b. Highlight the essential characteristics of government. (2 Marks)
c. Presents an overview of the services that government provides and how those services
affect citizens on daily basis. (2 Marks)
2. Administrative and organizational theory. (Read Chapter 2) (5Marks)
a. Summarize various classical and neo-classical management theories (Specifically
Max Weber’s idea of bureaucracy, Frederick Taylor’s assembly-line approach to
managing organizations, as well as Herbert Simon’s skepticism of these
approaches). (2 Marks)
b. Discuss the following. (1 Mark each)
i.
Structural theory.
ii.
Systems theory.
iii.
Organizational economic theory.
3. Read Chapter 3 and write an essay in about 500-600 words on the following topic.
(5Marks)
“Productive Human resource management and cultivating and maintaining a highquality diverse workforce in public sector organizations”
Support your answers for each part of the assignment with proper references.
Answers
1. Answer2. Answer3. Answer-

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