ch student is to
critically assess the:
1. Mission 2. Goals 3. Importance of information systems and their management (ISM) in the firm 4. Using their own work organization as an example.
Consider benefits, as well as costs/risks of information systems and information management, particularly under (increasing) public scrutiny and regulations aimed at protecting/ safeguarding/ maintaining many different kinds of information.
single most important point made
in these materials is that information systems, and their supporting information technology, plus the included telecommunications technology, are
in well-managed organizations; rather, when properly used, they are
of the business mission and strategy.
That is true of UMGC, where the mission is to educate, with the major marketing strategy to be online. It is also true of Amazon.com, where the mission is to make a profit selling a wide number of products, and the major marketing strategy is again, online.
second most important point
, stressed by Professor McFarlan and epitomized by Amazon.com, Apple and Google, is that properly-designed and -implemented information systems can convey a
strategic competitive advantage
to their enterprises.
on contributing to this week’s discussions, with an example using UMGC as the firm.
of information systems management at University of Maryland Global Campus is to
the teaching and administrative processes of the university in an
efficient and effective (
recall operations management
of UMGC ISM include:
Being at the
state of the art
in course delivery at a distance.
That’s why we have used
, D2L, Google
in the Learning environment, in
and other essential information systems. For example, 360 Support is on call via message and telephone at all hours.
State and student (i.e., tuition)
in accomplishing the foregoing, which Maryland taxpayers and the state legislature expect.
The importance of ISM at UMGC is extremely high, given:
, that the University has strategically decided to be the open university of Maryland and the United States, providing learning services to a growing student body mostly* at a distance, thus using information systems heavily.
, there are a plethora of state and federal regulations, plus community standards, that govern the
management of information
at UMGC and thus provide continuing, importance-raising challenges.**