I’m working on a communications discussion question and need support to help me learn.
Strategic Stakeholder Alignment
Reflect on the following scenario for this discussion:
Robert McNair, the PMOD is moving on to another challenge. John Â Palmer, the Vice President of IT (VPIT) calls Robert to discuss a Â recommended scope change to one of the projects in the enterprise Â electronic health record program. The project involved is the virtual Â care telemedicine project (the project discussed earlier where the Â go-live date is being discussed in the upcoming executive committee Â meeting). At the request of one of the physicians in the neurology Â department John Palmer and his team figured out how to adequately Â interface two critical medical devices for this project (a biometric Â blood pressure monitor and a biometric stethoscope that providers use to Â hear real time heart sounds during a virtual visit) to the patient Â portal that is planned as part of the project go-live. Since the project Â may be delayed another two weeks due to extra training for provider Â staff, John Palmer is recommending that two pilot sites be identified Â and an additional $10,000 of hardware funds be released by the program Â to allow two pilot sites to utilize these two biometric devices. The Â $10,000 request is beyond the original project budget. The effectiveness Â for the pilots will be measured by the neurologist who are specifically Â evaluating Telestroke patients as part of the existing telemedicine Â project.
Formulate a strategy to address a program stakeholder concern.
Assume that you as the PMOD and the Vice President of Information Â Technology (VPIT) have collaborated and proposed your solution for the Â Information Technology (IT) additional resource budget request to your Â executive stakeholders. Your proposal is met with acceptance from the Â Chief Medical Office (CMO), Chief Information Officer (CIO) and Chief Â Executive Officer (CEO) but the Chief Financial Officer (CFO) is Â hesitant to sign off and first wants the Program Management Office (PMO) Â to collaborate with leadership to determine whose department the Â additional funds are coming from to fund the proposed short term Â consulting model for IT resources that you propose.
Outline a specific communications strategy to address the CFOâ€™s concerns.
Who will you talk with, when and why?
Which modalities (email, face-to-face, phone) will you use to communicate?