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Learning Resources

Working With Culturally Diverse Service Users and Leading Systemic Change

Diller, J. V. (2019).

Cultural diversity: A primer for the human services

(6th ed.). Cengage Learning.

Chapter 3, “Working With Culturally Diverse Clients” (pp. 37–46 only)

Chapter 4, “Understanding Racism, Prejudice, and White Privilege” (pp. 58-93)

Brimhall, K. C., & Mor Barak, M. E. (2018). The critical role of workplace inclusion in fostering innovation, job satisfaction, and quality of care in a diverse human service organization.

Human Service Organizations: Management, Leadership & Governance, 42

(5), 474–492. https://go.openathens.net/redirector/waldenu.edu?url=https://doi.org/10.1080/23303131.2018.1526151

Datti, P. A., & Conyers, L. M. (2019). Examining differences of human service utilization among Latino men living with HIV and varied racial identifications.

Journal of Human Services, 39

(1), 19–32.

Moscoso, V. (2020, July). Black Lives Matter

. Human Services Today, 1

(2), 5.



Go to Volume 1, Issue 2 of the July 2020 edition, find the article titled, “Black Live Matter, to begin reading the article.

Sparkman-Key, N., Meade, N., & Borden, N. (2019). Advancing the field of human services: LGBT competencies.

Journal of Human Services, 39

(1), 73–84. https://digitalcommons.odu.edu/cgi/viewcontent.cgi?article=1058&context=chs_pubs

Williams, I. L., Rezentes, W. C., III & Makini, G. K., Jr. (2019). Envisioning the future of traditional Hawaiian cultural practice-adapted treatment: Current status and new directions.

Journal of Human Services, 39

(1), 111–127.

To Prepare

Select a culture to focus on for your Immersion Project that is different from the culture(s) with which you identify. You may select a culture that is discussed in this week’s Learning Resources or one that is not.

Find an activity of the culture that you could observe before Day 7 of Week 4.

Consider how the culture you select is different from the culture(s) with which you identify.

Reflect on your current perceptions of the culture you selected.

By Day 7

Submit a 1- to 2-page paper that addresses the following:

Identify the culture you will focus on for your Immersion Project and the activity of the culture you plan on observing (e.g., attend a religious service; take a tour of the group’s community; or attend a gathering, festival, culture-themed play, tour, or exhibit). Explain how this culture is different from the culture(s) with which you identify. Differences should include both the obvious (visible differences, etc.) and the not so obvious (religious beliefs, sexual orientation, etc.).

Explain your current perceptions of this culture. Your perceptions should include what you were told about this culture as you were growing up (if anything), what your sources of information about this culture have been in the past, and why you have an interest in this culture.

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